Privacy Policy

Solar Frontier K.K. (hereinafter referred to as “SF”) sets out “Basic Policy for Personal Data Protection” based on the awareness of the importance of personal data protection in order to fulfill responsibility for various stakeholders and to realize sustainable development under our “Management Philosophy” and “Code of Conduct”. We respect the privacy of all visitors to this website. Please read the following our Privacy Policy carefully so that you understand how we collect and use the personal information of our customers.

By submitting your personal information to us, it is regarded that you have given us your permission for disclosures of your personal information in accordance with the following Privacy Policy.

This Privacy Policy shall be governed by Japanese law, and effective as from October 22, 2013.

Disputes concerning this Privacy Policy shall be heard at the Tokyo District Court, which shall be the law court with exclusive jurisdiction for the first trial.

  • What does this Privacy Policy cover?

    This Privacy Policy covers our use of your personal information, which is collected through or in connection with this site. For the purposes of this Policy, "this site" means the following websites operated by SF:

  • Who is responsible for the personal information collected on this site?

    SF controls the personal information collected on this site.

  • Information collection and use

    We collect and use your personal information (including name, address, telephone number and email address) in order to:

    • respond to queries or requests submitted by you
    • anticipate and resolve problems with any goods or services supplied to you
    • create products or services that may meet your needs.

    Except as set out in this Privacy Policy below, we will not disclose any personally identifiable information unless:

    • we are legally entitled or required to do so (for example, if required to do so by legal process or applicable laws, or for the purposes of prevention of fraud or other crime)
    • we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers, etc.
  • Providing you with additional information and sharing your information

    From time to time we would like to use your personal information for the following purposes other than as set out in the above section.

    • market research and tracking of sales data
    • informing you about our products and services
    • giving the information to our affiliate offices and companies in order to enable these offices and companies to send you information which may be of interest to you.

    We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out above if you have indicated that you do not wish us to use your information in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the purposes above, please let us know. We will stop the use of your information for these purposes as long as it is reasonable and possible to do so.

    We will, however, continue to use your personal information for the purposes set out above unless you have indicated us that you do not wish us to use your information or that you wish us to terminate the use of your information.


    SF shares personal information between its affiliates and marketing agents for marketing purposes. We do not share your personal information with unaffiliated third parties for their own independent marketing purposes without your consent. California residents may request the categories of personal information SF has shared with its affiliates during the previous calendar year.

  • Collection of non-personal information such as IP address

    We may automatically collect non-personal information about you (commonly known as an "IP address") such as the type of internet browsers you use or the website from which you linked to this site. We may also aggregate details which you have submitted to the website (for example, your age and the town where you live). You cannot be identified from this information and it is only used as statistical data and to assist us in providing an effective service on this site.

  • The use of cookies

    We may store some information (commonly known as a "cookie") on your computer when you look at this site. We are able to read these cookies for information purposes when you revisit this site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes what parts of this site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

    We use the cookie information to improve the quality of our web site and to enable us to ascertain whether this site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

    You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the website.

  • Chat rooms, notice boards, newsgroups

    If at any time this site offers any chat rooms, notice board facilities, newsgroups, etc we may collect the information that you disclose. Such information will be used in accordance with this Privacy Policy. Please note that we cannot be responsible for other parties' use of the personal information, which you make available to such third parties through any chat room, notice board, newsgroup, etc on this site. Please be careful about what personal information you disclose in this way.

  • Keeping our records accurate

    We aim to keep our information about you as accurate and updated as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

  • Security of your personal information

    We have implemented technology which is said to be safe in general, like encryption by SSL (Secure Sockets layer) technology, with the objective of protecting your privacy from unauthorized access and improper use. Additionally, this site has an authentication from GMOGlobalSign K.K., that all communication through this site is officially encoded.

  • Use of your personal information submitted to other websites

    We cannot be responsible for the privacy policies and practices of other websites even if:

    • you accessed the third party website using links from this site
    • you linked to this site from a third party website.

    We recommend that you check the privacy policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

  • Will this Privacy Policy change?

    From time to time we may make changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy and the way in which we use your personal information we will post these changes on this page and will do our best to notify you of any significant changes. Please check our Privacy Policy on a regular basis.

  • How you can contact us

    If you would like to contact SF about this Privacy Policy, you can do so by calling us at:

    Solar Frontier K.K.
    TEL +81-3-5531-5971

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